Privacy Policy
Effective: July 15, 2025 · Last updated: July 15, 2025
1. Information We Collect
Information you provide: When you create an account, submit a contact request, or list your business, we collect information such as your name, email address, phone number, business details, and property location.
Automatically collected: We collect usage data including IP address, browser type, pages visited, and interaction data to improve our service.
2. How We Use Your Information
- To provide and improve our directory and lead routing services
- To connect homeowners with home watch professionals
- To send service-related communications and notifications
- To prevent fraud and ensure platform security
- To analyze usage patterns and improve user experience
3. Information Sharing
We share information with third-party service providers including analytics (Google Analytics), payment processing (Stripe), and cloud infrastructure providers. We do not sell your personal information.
4. Cookies & Tracking
We use cookies and similar technologies to remember your preferences, analyze traffic, and improve our services. You can control cookie settings through your browser.
5. Data Retention
We retain your information for as long as your account is active. Upon account deletion, personal data is removed within 30 days. Some data may be retained longer for legal or business purposes.
6. Your Rights
You have the right to access, correct, or delete your personal information. California residents have additional rights under the CCPA. To exercise your rights, contact us at support@homewatcherlist.com.
7. Security
We implement appropriate technical and organizational measures to protect your information. However, no internet transmission is completely secure.
8. Children's Privacy
Our service is not intended for individuals under 18 years of age. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of material changes by posting the updated policy on this page.
10. Contact Us
If you have questions about this privacy policy, contact us at support@homewatcherlist.com.